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Tag Archives: bad service

Sprint PCS: Who Smells The Stink?
Oct 19 ’03 (Updated Oct 20 ’03)


Local Coverage:
Plan Flexibility:
Customer Service:



Long hold times, bad customer service, no interest in customer retention.

The Bottom Line
There is better on the market: Better customer service, better plans, and better coverage. Why choose Sprint PCS when you can get better? 


I have been with Sprint for 6 years, against my will.  Somehow they seem to rope me in every time the end is in sight.  In addition, there partnership with Assurian Insurance complicates matters tenfold.  I have never had a good experience with their customer service, and have yet to hear a positive remark directed towards them.  Therefore, I have created this blog for an outlet of my pent-up frustration.